A large non-profit struggled with change management after modifications were made to the roles and responsibilities of 25 branch managers, which was met with resistance and frustration. The branch managers were confused about their new responsibilities, felt restricted by new limitations, and lost trust in leadership. Hodges Coaching was brought in to conduct a 3-hour in-person workshop and was assigned the objective of getting “buy-in” from the managers. Hodges customized a workshop for the[...]